Katy Creech

Session Description: May I Take Your Order? Strategies to Maximize the Ordering Experience

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Katy Creech, Co-owner, The Glass Jug Beer Lab

Katy Creech is a founder and co-owner of The Glass Jug Beer Lab in Durham, established in 2014. She operated the Jug as one of the Triangle’s highest-grossing bottle shops for 3.5 years before expanding the business to include a brewery, bottle shop, and two taprooms. The spaces are now thriving, bustling cornerstones of the Durham community. Katy has 10+ years of experience in the service industry and manages both of her brewery's taprooms. Katy's mission is to foster joyful community through her taprooms, which includes creating and maintaining a healthy, vibrant workplace.